I don't believe that the TV Technical Support Person truly knows why I can't watch certain channels because a channel like CHEK (121-CHEKDT) should be available to all residents of BC. It's not a technical issue but a legal issue. Enter the email address you used to create your Optik TV account.

Though the Optik TV App still shows the "exclamation" symbol on some channels so.

Next. Thank you very much for this useful info. Maybe just use Chrome for this one thing, and pretend it's not a Google spawn. 0 Likes Highlighted I can narrow it even more. That can cause unexpected errors such as timeouts.

TELUS Pik TV Stream live TV on any screen with Pik TV. CHEK is also available on PikTV  on the device, or through the App while on your home network WHEN and ONLY WHEN the PikTV device is connected to your network.

Wouldn't be the first time broadcaster restrictions caused issues.

So it's a software problem with either the web browser, the Windows 10 operating system or the server providing https://watchoptiktv.telus.com. Navigate your Optik TV TM channels with ease. Are you trying to login to Optik Tv Account Login?

Neighbours with the most likes in the past month. You know, I think not all channels are available to conserve server utilization since many Telus customers use their regular TV to watch programs and not their Internet connected devices.

Watch online. Some channels are just not watchable online / via the app because some broadcasters seem to love being difficult.

Subscribe to Crave to watch HBO, Showtime and Starz Movies and TV Shows in Canada. We keep all of our links up to date at all times. Kids and Family On Demand 609 Kids Plus On Demand 611 Nickelodeon 614 Teletoon (East) 623 Teletoon (West) 622 Treehouse 601 LEARNING 700 Animal Planet 721 Book TV … • Access a huge On Demand library of TV shows, movies and documentaries. However, some channels are not available for internet delivery at all.

head to its forum board for active discussions or to start a new discussion. Can't play anything and shows that I am not subscribed for come up. Noticed today there was a new Optik app on my iPad as well. Forgot your password?

Find our guide of how to do that on the most popular browsers, here.

Optik TV channels are grouped by categories beginning at easy to remember numbers. However, there is a much easier way. As I indicated earlier, it can be viewed on the Optik TV App (at least if connected to your home IP (I've not tested elsewhere). The new watch optik website doesn't seem to work on FireFox 57.0.1 however the website does work on Internet Explorer, Edge & Chrome on WIndows 10. Step 3 – Make sure your CAPS LOCK is off. Reset password. You may wish to apply Occam's Razor to this situation. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Is your computer connected to the same network as your Optik TV PVR? Based on the above, I have no difficulty accepting the reason the CSR offered you. Step 5 – Turn off any Virtual Private Network (VPN) that you may be using. Your email address will not be published. Why can't all channels have the "play" icon to make them watchable? Yes, the computer is connected to the same network as the wireless Optik TV box. Step 1 – Make sure that you have an active and reliable internet connection. These Apps etc, also do not deliver programming when connected to an IP address outside Canada - so you can't watch when in the USA, for instance. I'm just dumbfounded. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required. Some channels are only available to authenticated users via IP addressing. The Guide also works fine on Safari, as well.

Please report and one of our moderators will replace it ASAP.

Okay, I chatted with a TV technical support person and he said the reason why I can't watch certain channels on https://watchoptik.telus.com is because of get this: Broadcaster Restrictions. Step 2 – Ensure that you typed your details correctly. Follow the recover your password instructions here. Enter the email address you used to create your Optik TV account. So, if you ever need to login to Optik Tv Account Login again, you can rest assured that we will have the most up to date and official links available.

I can watch all the channels on the HD Wireless Digital Box and only some on https://watchoptik.telus.com. A lot of TV cord cutters and will only grow so who knows where the trend will lead this technology. That seems reasonable enough. Step 6 – If you are not using VPN and you have a good connection, you may have forgotten your password.

Too bad it's halfdone. If it doesn't give you the information you need,

For more information on how to set it up is available at Telus.com - https://www.telus.com/en/ab/support/article/optik-tv-app-explained. It is not limited to Windows 10 or your web browser, as it behaves the same on Mac OS / Safari. The new watch optik website doesn't seem to work on FireFox 57.0.1 however the website does work on Internet Explorer, Edge & Chrome on WIndows 10. So it's a software problem with either the web browser, the Windows 10 operating system or the server providing https://watchoptiktv.telus.com. Try using google chrome.. Playback works fine. MUCH tv has issues with broadcaster restrictions for specific shows.

A lot of websites will offer you convoluted ways about doing it. While it is rare that people need to follow our troubleshooting guide, there are some instances in which you need to.

I don't have a PVR. • Enjoy many channels included in your subscription, including live news and sports. Optik TV is a must!

Save my name, email, and website in this browser for the next time I comment. Some sites will block specific country or place IP addresses.

New Link For Optik On The Go On A Computer, https://www.telus.com/en/ab/support/article/optik-tv-app-explained.

Optik publishes articles on all subjects related to light and electron optics and offers a survey on the state of research and technical development within the following fields: Optics: Optics design, geometrical and beam optics, wave optics; Optical and micro-optical components, diffractive optics, devices and systems EDIT: Interestingly, I see the same at the URL you posted, but not on the App!

I suggest you contact Telus, as it is likely something needs to be reset on their end.

Do you want to know all the channels available on the TELUS Optik TV? Your email address will not be published. This is interesting, at least the guide page. All you need to do is follow these simple instructions below. Required fields are marked *.

With the Pik TV app, watch live and On Demand shows and movies on your media box. For example some channels will have a "play" icon and other will have an "exclamation" icon. If you have any issues, please follow our troubleshooting guide below. If the PikTV device is removed from your network, or you connect your mobile device to another network, CHEK is definitely not available you.

Though the Optik TV App still shows … If there is an option for viewing your password, use it.

Providing there is no one that can not see your password around. I do that. I'd be curious to see what CHEK has to say about this.

Step 7 – If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can. Some channels are only available on the Optik Device. @Just_LH-- This particular thing only works with Chrome, Safari, and Microsoft, says the info. This is a BC channel meant for BC residents who should be permitted to watch with no restrictions. • Save favourites, watch trailers and view ratings.

• Start a movie on your TV and pick up where you left off on your tablet, mobile or laptop. I just used the Optik TV App on an iPad and CHEKDT 121 does show up. Customize your channels and have access to all the greatest On-Demand library. CHEK is one station which seems only available to your device when connected to your assigned IP address attached to your Optik unit. Step 4 – If you still cannot access the site, you can clear your cache and cookies. I had a similar experience with PikTV, and my profile needed to be adjusted.

Simpsons being one of them. No problems watching on the Optik box but on anything that streams TV (phone, web) it blocks those shows. CHEK, in particular is one channel which very definitely has such restrictions.

The easiest way to do that is to use the official links that we have provided below. It's not just CHEK TV but a random number of channels that either can or cannot be watched. Get the best HD content and the most immersive experience with Optik TV! If you go to the old Optik on the Go link on your computer - https://onthego.telus.com/ it still gives you the Silverlight plugin error, but the new link - https://watchoptik.telus.com works great.