I just happened to do a search for this problem and found these complaints.

All rights reserved. Frigidaire is more interested in blaming and punishing the customer for parts unavailability than fixing a problem. They will when a house burns down with people trapped in the fire. Just happened to me. The microwave has not worked since and I was thinking about replacing it with an identical unit since I was not sure that it wasn't operator error! Cooked a potato with sensor cook and it didn't turn off. Now your trusty Frigidaire sous chef has smoke billowing out of it, or its door isn't closing properly or it's refusing to actually heat up the food. Hopefully one of the other manufacturers will have a unit that will match since they all seem to use slightly different stainless. Let us get you back to being happy again. Common solutions for: Frigidaire Microwave buttons not working. Started fire and filled the house with smoke. Check out the list of symptoms below and click on the one that matches your microwave problem. The oven won't work at all now. Everyone should report this to: Her advice was to call one of three repair companies at my own expense. © 2004-2020 ComplaintsBoard.com. Luckily we were home at the time and my daughter smelled something burning.

Now the house is smoke damaged and the mike ruined and we must replace it quickly. Then I see actual flames in the microwave about 4 inches high.

Since one of the parts requiring replacement (the compartment, scorched, discolored) is not available for replacement; Frigidaire is offering me a 60% rebate (customer penalty 40%) on a new unit. Let us get you back to being happy again.

Can't believe it's 2019 and this problem is still occurring. Start doing it yourself with the confidence that comes with 100+ years of experience. • Check to see if packing material or other materials are suck to the door seal. The next phone call was to Frigidaire, which said the accident was due to my not purchasing an extended warranty agreement.

I called today, no response, left a message...oops it's Sunday.

Wow. Frigidaire and Electrolux both are the subject of a Consumer Protection Agency report filed last week. The power goes off before the cook time has elapsed. I emailed a message to www.frigidaire.com, got a holiday e-newsletter in return. Email, 8 possible causes and potential solutions, 4 possible causes and potential solutions, 3 possible causes and potential solutions, 7 possible causes and potential solutions, Glass Tray, Coupler & Support Roller Parts. The CSRs stick to a script and insist that if a part is unavailable, too bad for the customer. Smikeactives made NO MENTION of a ‘club’ or... On November 4th at 9:30am I was scheduled for a Colonoscopy. I should have searched when it happened to us last summer. From the above comments it looks as though that the company is doing absolutely nothing about it.

We can have your microwave up and running again. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. Beware of this microwave and a company that clearly doesn't care. • Plug a different appliance into the power outlet. • Make sure the turntable and roller ring are positioned correctly. The baked potatoe was on fire. My first round with Electrolux Corporation Customer Service, the CSR chastised me for using paper towel in the microwave (see user manual page 6 on paper toweling and the endorsed use thereof). If you understand that the problem is not reflected in the manual, you should call the repairman. And a long time to live in a smoke-stinched home... This is be my last Frigidaire purchase! Our Frigidaire Model # FMV157GC has started running by itself several times. ... Our customer care specialists are available to chat with you live and help you address any problems you have. What is a safe microwave to buy? The company offered to have an authorized dealer come out to service/replace parts (due to the sensor failure which caused the fire) at Frigidaire's expense. Frigidaire microwave problems take all the fun out of preparing snacks or meals.