Main pool its just amazing with very nice view.Beach is wide and nice arranged. we spoke to several other people who said the same. Great tasty food though.The only thing that would make this or any other resort better would be a non-smoking pool, bar and section of beach. Staff is awesome. Everyone was quite nice and it was Christmas Day - so that was great. The other resorts did this much better.Lounge chairs/umbrella: they need to put out more chairs at the various beaches; there is also plenty of room by the main pool and kids pool for additional chairs and umbrellas. ROOM We generally found beach towels when needed. Our initial room was in a high traffic area of Bldg 4 with limited views. Royalton Riviera Cancun Resort & Spa: Diamond Club - Was it worth it? We rented a cabana for 3 days so our Butler Omar was awesome and great to talk with and he took care of our beverages and food. Everything was set up very quickly and they called our Butler to come and escort us to our room.

He assured us that would not be the case. Royalton Negril: Diamond Club is worth the extra $$$$ - See 4,128 traveler reviews, 4,452 candid photos, and great deals for Royalton Negril at Tripadvisor. We’ve spent less money in other places with better results.

Whilst we got everything put away, there wasn't a lot of space for 2 adults clothes. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. We also took our cool snorkel things for the kids - so daily entertainment was great!

So friendly and attentive.

We met our other Butler once.POOLWe used the Diamond Club Pool a lot. Ask changeurglasses about Royalton Negril, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Negril, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio, We compared the lowest prices from 6 websites, Grand Lido Negril Au Naturel All-Suite-Resort. We had stayed in Cancun before but not this far out. Dear 849NeilBWe apologize for any bad impressions that may have been caused by our loyalty program staff. The buffet was great for breakfast. Lovely lady.would go back in a flash, Dear Bev WIt has been really nice reading your review on your recent holiday at Royalton Riviera Cancun. If you encounter these people, STOP!! I'm sure families have even more trouble. Overall, I rate the resort a little bit below very good, much better than Dreams Palm Beach (see that review as well) but I probably would never stay here again. The main pool has tiles missing all over, for a brand new place there seem to be a lot of corners cut which is disappointing. So basically after dinner we were all dressed up with no place to go. We discussed with the DC Manager who told us when the property is busy that they do utilize other buildings for DC customers! Andre and Everett the fitness guys were fantastic and worth a mention and so is Antoinette from the Diamond Club Breach Bar who put up with a lot of obnoxious drunks with a smile and a charming way of... Hadn’t been to Jamaica in over 20 years and wanted a) to come to Negril and b) a memorable vacation with the kids.

Since I’m not that picky I drank it anyway (LOL)…life is too short to complain about a type of booze at an all-inclusive. Always a favourite member of staff and for me it was Dulce at the pool/waitress service. However, you will find those types at any all-inclusive so best just to ignore or mock them. Dear Changeurglasses,Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us. This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

The A/C was turned off daily, every single time we left the room the AC was off upon return. He assured us that would not be the case.

We kept saying we are not interested in a time share and he kept saying it wasn't. We very much appreciate your comments regarding our hotel facilities. Let me preface sorry for my extended review: My party of five stayed at the Royalton to celebrate a 50th birthday (and what was also supposed to be double October anniversaries celebration). We also stopped for various photo ops. Review collected in partnership with this hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees.

Diamond Club™ Royalton Luxury Resorts offers guests an exclusive vacation experience with an upgrade to Diamond Club™. comunity1puj, General Manager at Royalton Punta Cana Resort & x, responded to this review. Not many oceanview rooms. I had read many reviews were vacationers said they never saw their butler after the first day and I asked Ozuna, our butler, would this be the case with him. Food is good. Tried Zen, Hunter and Calypso and of course the Buffet and all were good.

Winston - steakhouse waiter was great; Aaron - best waiter at the buffer; Felton - bartender at the Sports Bar and Samantha at the Teen club - all were wonderful.Food: overall very good; in the past year we traveled to Dreams Riviera Cancun and Hilton Rose Hall Montego Bay and the food here was on par.We did not encounter any electrical, towel, or rudeness issues during our week.Areas for improvement: Lunchtime/afternoon food options poolside or beachside need to be expanded.

They need to do especially during peak times - it should be an easy fix.Poolside/beach side drink service: it did not seem like there were enough servers around.Overall: this can be a 5-star resort with some additional modifications. Things we didn't like about the room: I wouldn't go back as I felt a little trapped not being able to go out for a walk etc. My other daughter and her son had a regular room and it was luxurious and had 2 TVs and an oceanview. Seriously, management, food, towels, everything aside, lay on the beach and enjoy yourself, this location is amazing!However, we have to talk about the rest. We were booked into Diamond Club. With that being said, watch out for the phony concierges wearing Royalton shirts and wanting to take you to your room as soon as you check in.

Other royaltons offer music around the pool and i believe the regular royalton side also offer this.But the chocolate, champagne & silent Disco of an evening were really good an well worth w visit hotel really did excel on these nights in my opinion.Ok all important questions would i return?..mmmm Im not sure there are definately some room for improvements and this is sold as a luxury 5 star resort but small things stop this from achieving it plastic glasses chipped, tiles missing from the pool (people were catching themselves on these sharp edges) hand rail into pool was loose to the point of people could not hold onto it to get in/out of pool. I asked for a Red Bull at the sports lounge just to be told that they needed to send someone to get the key to the fridge??? The restaurants were all good although the service was very slow for breakfast and lunch at Dorado. Whilst we got everything put away, there wasn't a lot of space for 2 adults clothes. Italian was just "ok" and opa was absolutely awful...Try them all is my advice as they all do offer something different.Snacks-plenty full we used chef Victors section within hideaway but also the food truck my the main royalton pool ...they served wraps. They were always smiling and asking if everything was all right.