They wanted me to pay more $$$ and it was THEIR mistake. I ordered a pair a shoes last spring and they still haven't arrived after nearly 3 months. Ordered my shoes in April 2020 and like many others who have complained, here I am sitting at the end of August with no shoes. We can't seem to locate your information, please reach out to us at web@oofos.com and we will make sure to address your concerns asap. But I haven't received them or heard about it since then. So I moved on, yesterday they came in the mail after almost 4 months of waiting. Surprise! I ordered from Usaoulos on May 6,2020. If these shoes could've been bought elsewhere such as Zappos or Amazon, it would've a better choice as far as actually getting the shoes in a timely manner. The music is way too loud, the staff are actually downright rude to customers. Also, tracking number doesn't update. Buffalo Damen Schuhe gleich bei BUFFALO® bestellen Schnelle Lieferung Riesen Auswahl Kauf auf Rechnung Even much before Nike owned CH! Nice and clean store. After 1 month of waiting, I emailed them to see what was up. Shopping experience was straightforward.

- now they just ignore my inquiries. OOFOS says they can't be returned or even exchanged for store/site credit.

I'm so pissed. So even if I wanted to wear them, I cannot.

The way they layout the shoes does make it easy for the customer.But the checkout process is tedious, the staff are more or less rude, and its just not the nicest experience. I called them..they only have aed and you cannot talk to a soul, so I left 2 separate messages to call me! "I like this place a lot and come here often. Hi there - We're so very sorry we did not provide you with a 5-star level experience. If I could select 0 stars, I would! The management at this store didn't seem to care about me as a customer. In the next couple of days I received an email launching the new half size range !!

Please be aware that they are very slippery and dangerous. Sent 2 emails to customer service via rheir "Shop" tracking app and received no answers. I love love love these shoes!

Beim Anmelden ist ein Problem aufgetreten. This is just plain robbery, you are an outlet store and people travel 100 of miles to come and check out the stores. AVOID. If I could give this company a 0 star, I would for their horrific customer service.i have 3 pairs of Oofos sandals and ordered a pair of gym shoes...Oofos sent the wrong size, so I tried to do an exchange. I did get a reply and it said the worldwide pandemic was the reason for such long delays. Another sales associate mentioned that I was first but she gave me a cold look. The first few complaints resulted in customer service response - and a complimentary gluten-free cake recipe? - … Especially great work shoes!

Highly recommend!!!! ZERO STARS since they are thieves. After a 1.5 mile walking my dog my heel on my right foot was painful and one of my toes was bleeding. I found them very dangerous if they get wet or if you are walking in wet grass. Friendly staff.

however, i can't find an address for them, much less return policy or instructions. When i had went home, I looked up the price online and amazon was selling them for 75 dollars. Ordered a pair of shoes from this company in April, 2020.

Good question. Claim your business to immediately update business information, respond to reviews, and more! I have even worn them many times for 15+ hours straight and my feet remain happy. Very cheaply made with zero support or padding. What I expected and will wear around the house as I do other brands like Ugg, Duluth Trading and Bear Paw. Looks like I will sign up with any class action suit against this "company".
They seem like really great shoes, but be very careful with the sizes. I got some great summer shoes at a discount cost. The result of my supplying the pertinent information that Oofus justifiably requested resulted in my issue being 100% resolved to my satisfaction. Commander Legends Draft Booster Box 24 ct. NEW SEALED MTG SHIPS 11/20! I already thought their products are excellent.

Their "manager" Junko no doubt does not understand there is a difference between "50% off" vs "50% off, price as marked". I am so happy I went to the Cole Haan store. Finn Comfort Elpaso Rock Nubuck. My hard earned money out the door. The positive attitude, listen first and try to come to a Win/Win solution. Wish there was something I could do to make them wearable. Yelp users haven’t asked any questions yet about Cole-Haan Woodbury Common Premium Outlet. I ordered my shoes 4/2142020.

I walked out. I put them on and the lace holes ripped. After 3 days I received a reply asking if they were tight when I put them on - I replied immediately stating they were not but have had no further correspondence. Whether you are attending prom for the first... We’re in this together! First time buying a pair of Cole Haan shoes  at this branch. So, I got the clogs and they're a 7.5 or 8.
It's very upsetting when a well known brand like Cole Haan sells a shoe which is defective and then will not replace the product. However, they have a large selection, and usually a purse or two that are nice.

I was so excited about getting a pair too. It is now June 3, and I have not received them. Uncomfortable all day. There is also a kind of forward lean to the shoe, so although my foot technically fits, it skootches forward so instead of just being close to the front of the shoe, it's all jammed up in there. If this were just my experience I might blame the post office or the COVID-19 difficulties. Dein Browser akzeptiert momentan keine Cookies. They have a good variety of shoes and purses and the price is mid-range given the assortment at the Outlets so definitely check it out. I was shooting down the stairs in the morning because my little 37 yr old feet were in so much pain and nothing helped. These shoes are hand-sewn by our craftsmen, working with the best materials and taking care of every detail. I looked on here just now, and it's kind of a bummer to see the same thing is happening to everyone else. I actually received them... after more than a month. I will not be buying or recommending these to anyone! © 2009–2020 Wargaming.net.

Needless to say, after wasting my time looking for shoes and trying them on, they refused to honor the discount they were advertising when  I went to the register to pay! Bought a couple pairs for myself and for my daughter. I have purchased 3 pairs in 2019 and found them very comfortable. I sent the shoes back on the “speedy returns” system.

I feel like I got scammed.

They looked pretty cool! 4.87 stars based on 931 reviews ($54.99 to $474.99) Featured Items. I ended up picking up a nice pair of wing tips which are super comfortable! Have contacted them several times and have only received lip service that they are on their way. Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

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Derzeit kann keine Verbindung zu unserem Newsletter-Server hergestellt werden. So either I can expect these boots sometime in July or I have just kissed $59.99 goodbye. Should have read the reviews before buying! Intel Core i9-9900K Desktop Processor 8 Cores up to 5.0GHz Unlocked LGA1151 300, Bose SoundLink Mini II Bluetooth Speaker, Certified Refurbished, Apple iPhone XR 64GB Factory Unlocked Smartphone 4G LTE iOS Smartphone, Intel Core i9-10850K Desktop Processor - 10 cores & 20 threads - Up to 5.20 GHz, adidas Essentials 3-Stripes Wind Pants Men's, Apple - MacBook Air 13.3" Laptop with Touch ID - Intel Core i3 - 8GB Memory, adidas Originals Firebird Track Pants Men's, SanDisk Micro SD Card 16GB 32GB 64GB 128GB TF Class 10 for Smartphones & Tablets, Bose Solo 5 TV Sound System, Certified Refurbished, 5303935066 fits Norton and Frigidaire Tappen 41-205 IGN5 Gas Range Oven Igniter, AMD Ryzen 9 3900X 12-core, 24-Thread Unlocked Desktop Processor with LED Cooler, Women's Fleece Lined Leggings Solid Colors Winter Thick Warm Thermal Stretchy. I purchased a UK size 6 as I’m usually between a 5 and 6. Also when it was time for me to pay for my shoes she decided to take someone else in front of me. Size 10.5, Color Khaki, 9.99 shipping with tracking number through fedex. Received them after 5 or 6 weeks. I feel like i will never trust this branch again since the prices are so drastically differently. Skip to main content.us. Bitte prüfe deine Mails und bestätige deine Anmeldung. All Hello, Sign in. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members.

My stomach dropped when I read these reviews. Intel Core i9-9900K Desktop Processor 8 Cores up to 5.0GHz Unlocked LGA1151 300, Bose SoundLink Mini II Bluetooth Speaker, Certified Refurbished, Apple iPhone XR 64GB Factory Unlocked Smartphone 4G LTE iOS Smartphone, Intel Core i9-10850K Desktop Processor - 10 cores & 20 threads - Up to 5.20 GHz, adidas Essentials 3-Stripes Wind Pants Men's, Apple - MacBook Air 13.3" Laptop with Touch ID - Intel Core i3 - 8GB Memory, adidas Originals Firebird Track Pants Men's, SanDisk Micro SD Card 16GB 32GB 64GB 128GB TF Class 10 for Smartphones & Tablets, Bose Solo 5 TV Sound System, Certified Refurbished, 5303935066 fits Norton and Frigidaire Tappen 41-205 IGN5 Gas Range Oven Igniter, AMD Ryzen 9 3900X 12-core, 24-Thread Unlocked Desktop Processor with LED Cooler, Women's Fleece Lined Leggings Solid Colors Winter Thick Warm Thermal Stretchy. Consumers complaining about Usaoulos.com most frequently mention tracking number, customer service and ocean transit problems.

But I would return to this store to purchase additional Cole Haan shoes and/or purses. I purchased a pair of the OD green shoes several months ago after seeing an ad on Instagram.

What a shame to have such a potentially good product with little or no customer service. But I know I will never shop this store location. I Bought The LOWEST Rated Sneakers & Hype Items From Wish..com - Duration: 24:52. Buffalo 109-5046 KID LEATHER, Women’s Court Shoes, Black (BLACK 01), 3.5 UK (36 EU): Amazon.co.uk: Shoes & Bags But I did! Therefore I too hope that my shoes will arrive. I was very pleased with my…", Yelp users haven’t asked any questions yet about.

Learn more. I figured I would try out a closed-toe style that I could wear to work.

It is a scam. Not once, but 5 different times to make sure I communicated with her to understand what she can do to ensure a Happy customer. People don't realize that the mom and pop shops need us especially through this tough time. I can't afford to throw away $60. They fit terrible, extremely narrow. in Appliances, Kitchen Supplies, Restaurant Supplies. I am not the worlds biggest fan of this outlet store. I think they are well made and also have the right amount of pockets. It didn't disappoint - I bought a great purse! I just love them.

Never has anyone reached out to me with any real non pre scripted bs. Their shoes are high quality and there is always 50% off on many items and 30% on some other items. Stay away - I wish I could give 0 stars - complete scam!