They were attaching things to my house.

That doesn't sound right at all. Very rarely, business customers may be asked to pay a portion of installation costs when extensive or complicated work is required. I havent heard anything of that at all. Get the TELUS Boost Wi-Fi Starter Pack and Expansion pack ($240 value), included with internet on a 2 year term. My inlaws fell for this. Write them through their FB page to get anything done. It came installed in my new build. Our area was done a few months ago. If you don't have TV service you can plug your own router directly into LAN1 of the optical terminal and can get an IP. Back in September 2016, I found out TELUS was installing fibre optic service in my neighbourhood.

For Edmontonians by Edmontonians! I asked, Then just shut the door and throw water balloons out windows. I was able to find that it's $50/month for the first 6 months, for internet and TV, but nothing beyond that without filling out a form requesting more info from them. No real hassle for the customers. If you're getting Telus fiber you get an Optical Network Terminal (ONT). I'm thinking of having them install it onto my garage instead of my house just so it's done. I'm not a current Telus customer, I'm planning on knocking down the garage, and I don't want to spend $4000-$7000 on installing fibre into it when the time comes, I would rather deal with a disconnect/reconnect during the reno. And the monthly cost was going to be $15 more than what I'm paying now. Press question mark to learn the rest of the keyboard shortcuts. Its not even 2/10s the speed of what google has in the US and O-Net in olds. Sounds more like an account migration slip-up than anything. She knocked my bill down to the price the guy offered. Allow me to explain: I live in a pre-internet era home that isn’t pre-wired with Ethernet cables. I was also immediately emailed a copy of the contract with my signature. I told the person that I had not and they laughed saying it probably got thrown out with our junk mail. Thanks. They might only be installing main transport lines in your area at this time in that case.

I’m in Inglewood. Also, the contract had verbiage in there about a cooling off period where I could cancel up to install day for no penality and (I think) up to 30 days after installation for a fairly minimal penality. TELUS PureFibre will never begin installation work on your property until after we’ve received your written permission. Your email address will not be published.

The door rep knew we had the fastest already, just simply had my wife sign as I am certain they get paid based on signatures. All will be installed and they will leave property like it was when they arrive, We got notification almost a year ago. People don’t realize how much information they’re putting out there. They just hydro vac a few holes and pushed drill the lines in. If you don't mind my asking, what's the cost on it compared to their regular internet plans? Currently it is only Telus that is using the fibre lines and they use it as a sales tactic. It gets a public IP address via DHCP without any action beyond just plugging it into LAN1. Even when the installation process is complete, there is absolutely no pressure to sign up for our services. I am not paying for that!!!? As I use my own routers / switches etc. The Telus-provided Actiontec is in storage.

Digging up your yard?? Back on point, just do it. Thats just weird. I refused Telus last year when they were digging in our neighbourhood and was told if I wanted Telus in the future it would cost $10000. They had plans of launching gigabit service but the crtc said if they do that then they have to share the infrastructure with other companies. Hmmm, good point, but annoying. Just faster better service.

I emailed back and asked if I had been signed up for new services - and, yup, this a**hat had signed me up for Internet 50 instead of Internet 25 for an extra $10 a month. Featured Internet Offers.

They did it out in Wetaskiwin a few years ago and it was a gong show. Telus is upgrading its stuff over this summer is my understanding. at that point you need fiber and when you call talus to come install.

I ask because I am cord cutter with no land line using Shaw's 150 service so Telus has been knocking on my door for years offering me packages I just don't care about. No Telus, no digging up our yard. Canada’s fastest major internet provider. Is this some PR Bs with the CRTC or does telus not have the tech to support the speeds? And no, they did not dig up our yard. TELUS PureFibre is the #1 internet technology for speed and reliability. If you don't have a static IP they block anything that is a standard port for you to run any kind of service: http, https, ftp, smtp, SQL to name a few.

I said high pressure sales so I refused. Reply. I specifically asked if it was a short-term offer that would increase in price after three or six months. I called Telus to confirm if it was legit. Hopefully this won't be the case. I'm assuming you live central Edmonton? Though, if I contact support, I'll need to swap it back in of course. I'm wondering whether anyone has any experience with the following: Is it possible to get just a modem from Telus, rather than a modem/router/access point combo device? Kept hitting our head on it everytime we went on our deck. I don't think they are allowed to open the full bandwidth for fair competition reasons or something. The guy was wearing dirty clothes, there was no Telus vehicle in site and when I asked him to see his ID card he wasn’t able to present one to me. I called them the next morning and lodged a complaint, cancelled their scheduled service appointment and left a poor survey review. For example if your property has buried utilities, and there is no existing conduit layed to route phone and coax cable through, then they will have to dig up part of your property, lay conduit, route the new fiber line through the new conduit run to your …

I live in Beverly Heights and over the last several years Telus technicians have told me fibre will be available soon, within the next 6 months. After your neighbourhood is connected however, Telus door-to-door sales reps will probably come and try talking you into their 150/150 but you will be waiting till fall for that likely. Everybody should be taking them up on this. Fibre is incredible. 15,691 anonymous messages have been published on our site to date; submitted by the lovely people of our community over the course of the last 5 years. My lines are overhead so I am not sure if they did it or not. TELUS PureFibre™ is Western Canada’s fastest and most reliable internet technology is coming to your neighbourhood. They block 80 and 21 for sure.

What I don't like is if I say no during the project installation window, I'm stuck with a several-thousand-dollar build/install cost later. By using our Services or clicking I agree, you agree to our use of cookies. when Shaw is ready to come and install for their services be my guest.

Posted by. They made it look like I had to sign up with Telus to get the fibre optics. An Edmonton couple is upset with the way Telus left their lawn after installing fibre optic cables. Press J to jump to the feed. From most of the comments on here. New comments cannot be posted and votes cannot be cast. Do you remember if it was a shorter African American man named George? this is AMAZING. Go away.

Sorry, I should probably be more specific. The representative made it seem like we had no choice when i asked if this was necessary. Yesterday a guy came to the door with a Telus badge and asked for me to consent to upgrading the house to fibre at no cost. https://www.servicealberta.ca/pdf/tipsheets/Dealing_with_door_to_door_sales.pdf. Our neighbourhood in the Southeast was upgraded earlier this year. I like the idea of having Telus pay for the install, but I don't want the service lit up (for now). Nice to know about the slack loop. But it was important for me to first consider my environmental challenges against my requirements. if you refuse and in the future want to have it put in, it will cost thousands.